Returns & Refunds

Order Cancellation

You may cancel any order until it has been shipped. If you need to change or cancel a paid order, please contact us within 12 hours. Once the packaging and shipping process has commenced, cancellation is no longer possible.

Refunds

We proudly offer a 100% money-back guarantee on all products that arrive defective or damaged during shipping. Simply inform us, and we will promptly provide a return address and offer a replacement or refund according to your preference.

If you're dissatisfied with your order, kindly reach out to our support team, and we'll strive to assist you to the best of our ability.

Customers are responsible for covering return shipping costs.

Please note that we do not issue refunds under the following circumstances:

• Non-arrival of your order due to factors within your control (e.g., providing an incorrect shipping address).

You may submit refund requests within 15 days after the guaranteed delivery period (45 days) has elapsed. To initiate a refund request, please send us a message via the Contact Us page.