Shipping & Delivery
Shipping & Delivery
FREE SHIPPING
We take pleasure in offering our customers exceptional value and service, which is why we provide free shipping from our warehouses in Europe & USA via FEDEX, USPS, DHL, DPD.
SHIPPING TO OVER 200 COUNTRIES
We take pride in our international shipping services, though there are certain locations we're unable to ship to. Should your country fall under this category, we'll promptly get in touch with you.
LOST/MISSING PACKAGES
(YOUR BRAND NAME HERE) holds no liability if an incorrect address is provided during the checkout process. It's crucial to ensure that your billing and shipping address are accurate before placing your order. In the event of our error, we'll take full responsibility for the original order at no additional charge.
CUSTOMS
Once items have been shipped, any custom fees incurred are not our responsibility. By purchasing our products, you acknowledge the possibility of one or more packages incurring custom fees upon arrival in your country.
SHIPPING TIME
Shipping times vary depending on the location. Below are our estimated shipping times:
Location | Estimated Shipping Time
United States | 5-9 Business days
Canada, Europe | 6-10 Business days
Australia, New Zealand | 12-14 Business days
Central & South America | 8-14 Business days Asia | 8-12 Business days
Africa | 8-14 Business days
Maximum delivery time – 20 business days.
Please note that this estimate does not include our 1-3 day processing time. All shipping times are subject to clearance/customs delays.
TRACKING INFORMATION
You'll receive an email containing a tracking number once your order has been shipped. However, tracking may not always be available due to the nature of free shipping.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For certain shipping companies, it may take 1-5 business days for tracking information to update in the system. If it's been more than 5 business days since your order was placed and there's still no tracking information available, please reach out to us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items from the same order may occasionally be sent in separate packages, even if combined shipping was specified.
If you have any further inquiries, don't hesitate to contact us, and we'll be more than happy to assist you.